You can either call the leasing office or go online and put a work order for the things that need repair We prefer that you log into the Rent Café Portal and enter your maintenance request. You can also contact the Leasing Office via telephone and we will write up a work order.
You can call Emergency Maintenance if its after hours and if its during office hours you can stop by the office and we will let you use your key but you have to return it You may call the Leasing Office during business hours or Emergency Maintenance after business hours. We will need to verify your identity and that you are an authorized leaseholder or occupant. You will be charged a fee for this service.
24-hour fitness center, party room, sky deck, Wi-Fi in common areas, free in-unit internet, laundry & trash chute access every floor, indoor & outdoor bike racks, storage lockers, elevators, and key fob access entry are a few of the amenities we offer.
Online (through our Rent café App) Money order , debit or Credit card (in the office in person) The preferred method of payment is through Rent Café which accepts both ACH or credit/debit card. We also accept check, credit/debit or money order in the leasing.
"Living at Somerset for almost a month now and being one of the "first" residents in the building, I would recommend living here. The building has been beautifully restored with modern decor while remaining the architectural integrity. Due to this being an older building with a new management company I recommend to have patience as they work through the "opening stages". Communication on recent updates has been helpful.
Zachary - Portal Review
From the moment I first walked into the building it was nothing but good energy. It was clean, up to date and well kept. The staff was really great. The building manager Rachael Jenkins, is awesome. She showed me multiple apartments, and really took my wants and needs into consideration when helping me decide on which apartment I should choose. What I loved, is that she didn
Jaye - Facebook
I've been a resident here for almost two years and I'm extremely pleased and happy to live here. It's affordable, well maintained, and a perfect place to call home in the city. Erin has been another reason why we decided to renew our lease. She has dedicated a lot of time in making the living experience here an incredible one. I will recommend this place time and time again.
Scott - Facebook
I've been living at Somerset since Feb 2016 and it's a really great place to live, so much so that I'm signing another lease. Erin has been nothing but exceptional. She along with the maintenance and doormen are responsive and very friendly. The building is also immaculate, the cleaning staff does a great job. Walls are super thick and I've been able to sleep very well without hearing neighbors. Somerset is a great addition to Uptown that will hopefully continue to turn the neighborhood around.
Emilie - Somerset Website
It looks good! Don't know if it's the place just yet (the first apt. I looked at). But it looks really good. The building is large, the kitchens and baths are great. A little pricey, but it is within my range. I will probably go back and see it again before I make up my mind. It's definitely in the running, though.
Anonymous - Somerset Website
I have been a resident at this building since three months after they opened. I am happy management takes their jobs so seriously to provide us with a safe and clean home. They are very reliable and the building is usually spotless. The building itself is beautiful. I love coming home every day and walking into my lobby. I am greeted by a crazy friendly doorman. I love my apartment itself. Whenever there is an issue management sends someone to fix it immediately.
Ember - Facebook
I'm really happy here. Every one is really friendly and helpful.
Carlos - Google
The amenities are great, the neighbors and doormen are really friendly and helpful, the rules and security of the building help keep tenants safe. Whenever you have any maintenance issues, the management and staff are quick to respond. Management is super friendly and helpful, and they do their best to keep the building clean and luxurious.
Gayle - Facebook
I've lived here for about seven months now and I honestly still can't get over how much I love it! The details that they've put into every part of the building, from the common areas to my own unit, is really impeccable. Even the staff is so friendly and responsive to any needs.
Gloria - Somerset Website
My husband and I plus our beagle were residents here for 1 year. We never had any problems. Somerset was really 'home' for us. I like to call it a 'gem in Uptown'. You cannot find an apartment in Uptown that is as beautiful and modern like Somerset. Neighbors are friendly, the management staff are great and the door staff are great too. Every time you have a problem, maintenance staff would do it right away. If you are looking for a place in Uptown, Somerset should be on the top of your list.
Maribonn - Facebook
Love this place. Staff is very friendly. Great Neighbors.
Barrett - Facebook
The property owners did so well by this historic building... the renovation is superb and the interiors are gorgeous. I can't say enough good things about the staff. Attentive and very friendly, I would recommend this building to anyone.
Anonymous - Apartments.com
This is place is very nice. The apartments are all newer rehab with great appliances and individually controlled AC. The location is near public transportation so it is easy to get downtown, or pretty much anywhere in the city. No complaints. It is secure and clean.
Anonymous - Apartments.com
I lived at Somerset Place during the spring and summer of 2015 and was very pleased with my experience there. Management was extremely helpful, courteous, and quickly resolved any issues I had. The look of the apartment was beautiful, especially the bathroom and kitchen. There would always be something fun going on in the lobby or the rooftop. Furthermore, as a young woman frequently home alone, I always felt safe in the building.
Meaghan - Facebook
I've been living at Somerset Place for a little over a year now, just recently renewed. I absolutely love my apartment!!! Its chic, modern and beautiful, as well as the building. The Somerset staff is wonderful; I can't say enough good things about them. Plus this location is great! Sure Uptown hasn't always been great, but you can see the changes that are happening around the neighborhood and I certainly enjoy being a part of the community.
Anonymous - Apartments.com
It was a great experience overall...staff was always quick to respond to requests and very nice. Building is great and very well done.
Andrew - Somerset Website
I love the staff here. They are super nice and really do get to know You! Wonderful building to live in!
Edwin - Facebook
I've been here for two full years now, and I've had a good time of it. Staff is friendly and reliable, neighborhood is a little rocky due to proximity to the red line, but hey, proximity to the red line is a selling point too. Amenities are amazing, laundry rooms are plentiful, onsite gym, gorgeous lobby with a piano for those inclined. I can't speak for all the different room layouts, but the quality of the fixtures is high. It's not the cheapest you'll find in the area, but a great balance.
Ross - Somerset Website
The reviews tell all. I know a good thing when I see it.!! Going on my fourth year of good living at Somerset.
Diana - Somerset Website
My husband & I have loved living at Somerset over the past 8 months & will be certainly be renewing our lease. We were first attracted to the vintage character & charm of the architecture, but then were incredibly pleased with the renovated units. Staff has been quick to respond to any issues & take time to address resident concerns. While some consider the community standards strict, we appreciate that they are enforced so that everyone can enjoy the building & amenities. Great location & price
Susan - Google Review
Somerset Place has been an affordable and comfortable place to live. The apartments are one of the best deals in the city and the building has been beautifully restored. I love having access to the sky deck and party room as on-site amenities and convenient access to the lake and public transportation. While there are a number of community living rules, they are reasonable and easy to abide by in order to keep the facilities clean and safe.
Becca - Google Review
I was referred through a relative & I love it here! The location is awesome! Two blocks from the red line & two blocks from the lake & it’s wonderful! Erin & Matt take very good care in managing the apartments & are quick to resolve or answer any questions or concerns. The property is extremely clean & well maintained. They are always available either in person or by email. I looked at over 50 apartments in the city & this one by far was the best for the money, location and overall newness.
Geri - Google Review
Great place to live great value for newly renovated building! All the amenities great gym, doorman, rooftop grill and lounge. Not to mention 24 hr video surveillance inside & out for extra feeling of security. Very close to beach, red line, Mariano's & bus routes. Very professional, friendly management & maintenance staff too! 3 yrs in & reluctant to leave for fear of less value. Great neighbors that you will meet at regular organized parties held in the grand lobby! Wonderful place
Andrew - Google Review
Somerset is a great place in the Uptown neighborhood. You can't beat the location. All of the workers have been tremendously nice. Matt was extremely helpful during the entire leasing process. Jimmy the security guard/doorman is SO nice. He always has a smile on his face. He knows everyone & our dog absolutely loves him. The maintenance staff really keeps the place clean. We have only lived here for a couple of weeks now, but haven't had a problem yet. Neighbors are respectful, nice & friendly.
Courtney - Google Review
I've been here since October & couldn't be happier. I checked out at least a dozen other places in the area in this price range & every other place had thirty layers of paint & hadn't been updated this century. It's hard to find a nice place that is dog friendly & Somerset had exceeded all of my expectations. The property manager Erin is very professional & clearly cares about how well she does her job. I regularly see staff cleaning common areas & the door staff are always friendly & helpful.
Troy - Google Review
The moment I walked into this building I knew I wanted to call it home, from the hallways that smelled like cookies to the management & doorman with warm friendly smiles, to the impeccable, spacious apartment with big beautiful windows covering its walls & all the amenities one could wish for, this was Home. With the help of Erin, it has become home. My boyfriend & I couldn’t be happier living here, our only complaint is that it’s so hard for us to get out & leave our beautiful apartment.
Megan - Google Review
I LOVE my apartment here at Somerset Place. It is unbelievably beautiful and the staff are the most wonderful people! Always helpful and I feel so safe with Jimmy as our doorman, he's the best! I cannot speak highly enough about this apartment complex, it's home and it feels that way 100%. I'll be here until I leave Chicago.
Dorothy - Google Review
I've had an excellent experience at Somerset Place. The location is great — close to the red line, Mariano's, and several buses. The shared spaces are beautiful, especially the lobby. And the minor repair issues I've had have been resolved within a few days, usually 48 hours.
Shannon - Google Review
Somerset Place has been a wonderful experience for me from day 1. The amazing staff that is always there to assist and the easy to talk to security that make the resident experience that much more comforting. The lobby is kept to superb conditions at all times and the close proximity to transportation and convenience stores is also great!
Hans - Google Review
I've been here for a couple years now and it has been a great place. The location is wonderful (near the el, 151, and the lake) and the staff are always on their game. There is limited parking, so it is best for those that do not have a car, but other than that it's a really good place to live!
Mike - Google Review
I have renewed my lease with Somerset Place Apartments 3 times so far & I will renew a 4th time next year. Somerset Place is a wonderful place to live at. The management is great, very friendly, always with a smile & a nice greeting & when you need some assistance with anything everyone is very attentive & resolves anything immediately. When you live a busy life like I do anything can be taken care of via email which I appreciate a lot. There is always the amazing doorman who greets me.
Samir - Google Review
I have lived here for several years and continue to enjoy what it has to offer the amenities and the friendly staff: custodial, maintenance, doormen, and management in the building, I can not speak to the regional or corporate management as I have not dealt with them personally. As seen in previous reviews, the change in the building manager was a welcome one. Since this change, concerns have been handled quickly, appropriately and professionally. Parking in the area can be difficult.
Alexa - Google Review
I love calling this place home! Lived here for 2+ years. Leasing office people are great, always available. Good amenities and so close to the lake. I highly recommend it!
Mari - Google Review
Somerset Place is always welcoming to everyone. I have lived here three years and I love I can call it home. You will love living here!
Sarah - Google Review
Very cozy place with amazing management and doorman. Entire building is fully remodeled, nice and clean.
Yuriy - Google Review
Have lived here for 2 years and the building is fantastic! The door staff and the office staff are very friendly and helpful with any needs I have.
Chris - Google Review
I have been a resident for a little under 6 months. Choosing an apartment is very hard & you have to weigh what's important to you among so many other factors. Personally, I have really enjoyed my stay at Somerset thus far. The biggest factor in that has been the staff. Both Erin & Matt have done a great job at really making it feel like home. They're very personable, prompt & professional. They know each resident by name & their personalities didn't change after signing the lease.
Amber - Google Review
Been here 1.5 years and have had very few issues. Reading the reviews, sounds like the old manager was not empathetic and only in it for getting the lease signed. Not the case anymore.
Brian - Facebook
Agents are very helpful. Very informative with excellent follow-up. It's a place you want to call home, with attentive and caring management. A terrific option if you're seeking in the area.
Henry - Google Review
I really enjoy living at Somerset Place Apartments. The building, gym and units are beautiful. The staff are also friendly and helpful. They immediately respond to maintenance requests and fix it quickly. I definitely want to resign my lease at this place! I would definitely recommend it! It's also in a really fun area.
Michael - Yelp Review
We are loving living here!
I've lived at Somerset Place for over 3 years. The staff are all friendly and really take pride in their jobs. The building is clean and quiet, my neighbors are nice, the sky deck is great and my unit is perfect! The property also does monthly events for residents which are always fun and you get to meet many of your neighbors. I'm looking forward to my future residency at Somerset.
Sarah - Yelp Review
From viewing the apartment to 2 months of living at the Somerset, this has been a really positive experience. The staff is extremely helpful and the amenities are really nice. I have wonderful neighbors and my one bedroom is quiet and better than cozy with its large living area! The hardwood floors are nice and shiny and the bathroom is so much larger than expected. The common areas are kept tidy and the neighborhood has so much to explore. I am so glad that I am a resident!
A Rodgers - Somerset Website
I absolutely without a doubt loved my studio apartment. The layout was perfect & the walk in closet made me feel like I was living in a one bedroom. Lots of light shined through due to having 4 windows. Awesome!! The staff were always kind, friendly and quick to help with any of my needs. if it wasn’t for the cold weather I would have never left. A special shout out to Erin, Matt, Jimmy, Johnny, Anna, Marcus and the maintenance guys. I also have a small dog and she loved living in the building.